Delivery Policy

Shipping and Delivery Policy - Cavallo Store

At Cavallo, we understand that your passion for receiving your favorite fragrance cannot wait. And because we deal with luxury products that reflect your refined taste, we pay utmost attention to the shipping and packaging process to ensure your order reaches you as quickly as possible and in perfect condition befitting you.

Here are the details of our store's shipping and delivery policy:

• Delivery within the State of Kuwait (Ultra-Fast): At Cavallo, we are proud to offer an exceptional and fast delivery service to all our valued customers within Kuwait.

  • Delivery Time: Your orders are prepared and delivered within 24 hours only from order confirmation. We guarantee that you will receive your favorite fragrance the next day to enjoy a flawless shopping experience.

  • Delivery Fees: (Delivery fees are clearly displayed to the customer on the checkout page before completing the order).

• Superior Care and Secure Packaging: Because fragrances are delicate glass products, all Cavallo orders undergo a strict and luxurious packaging process. We use high-quality packaging materials that protect the products from any impacts or temperature fluctuations during transport, so the piece reaches you exactly as it left the original perfume house.

• Order Tracking: Once your order is confirmed and dispatched for delivery, our team or delivery representative will contact you to determine the most suitable time to deliver the shipment hand-to-hand with complete professionalism.

• Our Future Vision (GCC Expansion): Currently, our shipping and delivery services are limited to the borders of the beloved State of Kuwait. However, because Cavallo's ambition knows no bounds and our goal is to reach every lover of luxury, we are working with steady and very close steps to expand the scope of our operations to include shipping to all Arab Gulf countries. Stay tuned for our upcoming launch to bring the exceptional Cavallo experience to the entire region.