Privacy Policy

Privacy Policy - Cavallo Store

At Cavallo Store, we place the utmost importance on our customers' privacy and are fully committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our store or complete a purchase, ensuring a safe and reliable shopping experience.

1. Information We Collect: When you browse the store, create an account, or complete a purchase, we may collect the following data:

• Personal Information: Full name, email address, and phone number.

• Delivery Information: Detailed address within the State of Kuwait to ensure accurate and fast shipping within 24 hours.

• Payment Information: We use secure and certified payment gateways; we do not store your credit card details on our servers, but rather they are processed by authorized financial institutions.

• Browsing Data: IP address, browser type, and information about your interaction with the store pages to improve the user experience.

2. How We Use Your Information? We use the data we collect for the following purposes:

• Processing your orders, confirming payments, and issuing invoices.

• Providing shipping companies and delivery couriers with contact information and the address to deliver your order effectively.

• Contacting you to update the order status or provide technical support and customer service.

• Sending exclusive offers and updates about the latest luxury perfumes (only if you agree to receive newsletters).

• Improving store performance and personalizing the shopping experience to suit your preferences.

3. Sharing Data with Third Parties: At Cavallo, we guarantee that we do not sell or rent your personal data to any party. Your information is only shared with essential parties to complete your service, including:

• Delivery and Shipping Partners: To deliver orders to your doorstep.

• Electronic Payment Gateways: To complete financial transactions securely.

• Legal Authorities: Only if required by law to protect the store's rights or comply with applicable regulations.

4. Data Protection and Security: We take strict security and technical measures to protect your personal data from unauthorized access, modification, or disclosure. All payment data is encrypted using SSL technology, and your information is stored on secure servers according to the highest electronic protection standards.

5. Cookies: Our store uses cookies to improve your experience, remember the contents of your shopping cart, and analyze website traffic. You can adjust your browser settings to reject cookies, but this may affect some store functions.

6. Your Rights as a Customer: You have the full right to access your personal data registered with us, modify it, or request its deletion at any time by logging into your account settings or contacting the technical support team directly.

7. Amendments to the Privacy Policy: We reserve the right to update this privacy policy from time to time to reflect any changes in our practices or to meet legal requirements. Any amendments will be published directly on this page.